EveryAge AI Official Policies, Institutional Licensing & Self-Service Support
Published by Oswald Educational Services LLC for EveryAge AI: Level Up AI Literacy (everyageai.com). Every policy below is enforced programmatically by our Cloudflare Worker & KV entitlement architecture.
Terms of Service & Curriculum License Conditions
By accessing everyageai.com, the 3-Day Free Trial (Days 1–3), or the 60-Day Full Program (Days 1–60 across all 9 age and role tracks), you agree to these Terms of Service with Oswald Educational Services LLC ("EveryAge AI").
Permitted Use & Seat Entitlements
- 3-Day Free Trial: Grants 3 days of access to Days 1–3 across all 9 tracks with zero credit card required.
- Individual & Family Plans: Each paid pass ($49.99 1st member; $44.99 additional member; $149.99 4-Person; $199.99 6-Person; $249.99 Unlimited Household) unlocks Days 1–60 via a server-verified session token (
/api/auth/verify). - Educational Guidance Only: Curriculum lessons, prompts, and sandbox exercises are for AI literacy and educational instruction—never legal, medical, financial, or tax advice.
Prohibited Conduct & IP Protection
- All 540 track-day lessons, 2,700 mastery check questions, 36 workflow activity cards, and platform code are 100% original intellectual property owned by Oswald Educational Services LLC.
- Scraping, redistributing paid Days 4–60 JSON payloads, sharing single-seat access keys outside the licensed household/institution, or attempting to bypass secure authorization is strictly prohibited.
Privacy Policy (with COPPA and FERPA)
This policy explains, in plain words, what EveryAge AI (Oswald Educational Services LLC) collects, why, and how you can delete it. Last updated: November 9, 2026.
What we collect
- Students (school use): we collect no student personal information. Students never make accounts. A teacher may give them a class code and an anonymous seat code (like "Seat 4" or "Fox"). For that seat we keep only lesson scores and the course track, so the teacher can see progress on any device. No names, emails, or birthdays. Without a seat code, progress stays only on the student's device.
- Teachers (adults): name, school email, school, and the classes they make (class name, grade, seat codes). Teachers sign in with a school Google, Microsoft, Clever, or ClassLink account or an email link. A teacher must be approved by their district: Clever or ClassLink must say the person is a teacher or staff, and Google, Microsoft, or email sign-ins must be on the district's approved teacher list. Students are never given teacher access. Personal Gmail or Outlook accounts are not accepted. Teachers and district admins must also pass a second step (MFA): a code from an authenticator app, or a one-time code sent to their approved school email. The app key is stored encrypted. Recovery codes and email codes are stored only as one-way hashes. Sign-ins last up to 8 hours.
- District admin (the license buyer): approves or removes teachers. Removing a teacher turns off their account at once.
- Free trial (Days 1–3): no account needed. Progress is saved only in your browser. If an adult types an email to start, we keep only a scrambled code made from it (not the email) for 120 days, to count trials.
- Adult buyers and school or district contacts: name, work email, phone, school or district name, billing address, title, plan, and PO or PayPal/Venmo receipt number. PayPal and Venmo handle card or bank details. We never see or store them.
- Site use: simple counts like page visits and logins, with emails hidden (masked). Support messages you send us.
What we never do
- We never sell or rent anyone's data.
- No ads. No ad trackers. No profiles for marketing.
- We do not collect student personal information, so we have none to share or sell. We never sell teacher or buyer data.
- The AI practice tools try to remove names, emails, and phone numbers before anything is processed. Please do not type private details.
Children under 13 (COPPA)
- Children never create accounts and we do not collect personal information from children. School use works through a class link. At home, a parent or guardian buys and controls the pass.
- Progress lives only on the device. Parents can erase it with one click at My Data.
- The free trial needs no account and no personal details.
Schools and districts (FERPA)
- When a school or district uses EveryAge AI, we act as a "school official" under FERPA. The school stays in control of student records.
- We do not collect or store student education records or student personal information.
- We keep only the adult purchaser contact for the license. We will sign a district data privacy agreement on request: schools@everyageai.com.
How long we keep data
- Students: no personal information is kept. Anonymous seat progress is deleted when the teacher deletes the class, and automatically 12 months after last use.
- Teachers: deleted on request at /my-data, and automatically 12 months after last use. Deleting a teacher also deletes their classes and seat progress.
- School or district trial record (contact name, school name, scrambled email code): the trial ends after 3 days; the record is deleted automatically after 12 months.
- Purchase order requests: kept 3 years for billing and tax records, then deleted automatically.
- Checkout orders: the order details are deleted after 30 days. Your access record stays while your pass is active, until you delete it.
- Trial codes: 120 days. Sign-in links: 10 minutes.
- PayPal and Venmo keep their own payment records under their own policies.
Delete or see your data
- Go to My Data. You can clear this device, see your account data, or delete it yourself right away when signed in.
- Not signed in? Use the request form on that page or email hello@everyageai.com. We finish within 30 days (usually 5 business days).
Where data is stored
- Our site runs on Cloudflare (Cloudflare Pages, Workers, and Workers KV). Cloudflare is a U.S. company with a worldwide network, so adult buyer records may be stored or copied in data centers outside the United States. Teacher records and anonymous seat progress are stored the same way. No student personal information is stored.
- Payments: PayPal and Venmo (PayPal, Inc.).
- Data is sent over encrypted HTTPS connections.
Changes and contact
- If we change this policy, we will update the date at the top. Big changes for schools will be emailed to the school contact first.
- Questions: hello@everyageai.com · Schools: schools@everyageai.com
7-Day Refund Policy and Your Options
If EveryAge AI isn't the right fit, you have 7 calendar days after your free 3-day trial ends to choose any of the options below. If you buy after your trial, the 7 days start on the purchase date. They apply to every product: individual passes, family deals, the Unlimited Family Pass, every course track, and school and district licenses.
- Refund based on use: The free trial (Days 1–3) never counts against you. Your refund is based on how many of the 57 paid lessons (Days 4–60) your account has opened. If you haven't opened any, you get 100% back. Otherwise, each paid lesson opened reduces the refund by 1/57 of the price. For example, opening 5 paid lessons on a $49.99 pass returns about $45.60. The refund goes back to your original PayPal payment method.
- Switch your track: Move to any other course track (K–2, Grades 3–5, 6–8, 9–12, Teacher, General Adult, or Adults 55+) at no cost.
- Change your plan: Move up or down to a different pass, such as from an individual pass to a family deal. If the new plan costs less, we refund the difference. If it costs more, you pay only the difference.
- Account credit: Keep the full amount as credit toward any EveryAge AI plan for 12 months, for yourself or as a gift for someone else.
- Discounts carry over: If you qualified for a discount, such as a family deal, an added-member discount, or an approved discount, every refund, credit, and plan change is figured on the discounted price you actually paid. When you change plans, any discount you qualify for is applied to the new plan too.
- Schools and districts: A license can be refunded within the same 7-day window (7 days after the free trial ends, or from the payment date if bought after the trial), minus paid lessons already used, figured the same way. After that, it can be canceled before any annual renewal date with no penalty.
- Donations: An optional contribution added at checkout can be refunded on request within the same 7 days.
How to ask: Email hello@everyageai.com or use the support form below, with the email you used at PayPal and the option you'd like. We reply within 2 business days. Refunds go back to your original payment method, and PayPal usually takes 3 to 5 business days to post them.
When a refund is issued, access to paid lessons (Days 4–60) ends. The free 3-day trial stays open to everyone. After that 7-day window, purchases are final, but you can still switch your track at any time.
Accessibility Statement
We want everyone to be able to use EveryAge AI. Our goal is WCAG 2.0 Level AA. We checked the site ourselves on November 9, 2026 (self-evaluated, not a third-party audit). See the full Accessibility Conformance Report (VPAT 2.5).
- Pictures: images have text descriptions (alt text).
- Keyboard: you can use the main pages without a mouse. A "Skip to main content" link and a thick focus outline help you see where you are.
- Color contrast: text colors meet the 4.5:1 contrast rule on the main pages.
- Bigger text: zoom to 200% in your browser, or use the built-in Large Print mode.
- Headings and menus: pages use clear headings and the same menu and footer.
- Read Aloud with captions: when the site reads a lesson out loud, the same words show on screen as captions. There are no videos without captions.
- Known gaps: some practice-lab tools are still being reviewed for screen readers. PayPal and Venmo buttons are made by PayPal.
- Tell us about a problem: hello@everyageai.com. We reply within 1 business day.
School Site License ($999/yr) vs. District License ($4,999/yr)
Clear, predictable annual flat-rate licensing for public, charter, and private K–12 schools, libraries, and districts:
| License Attribute | School Site License ($999 / year) | District License ($4,999 / year) |
|---|---|---|
| Covered Campus Scope | Single school building / campus (Grades K–2, 3–5, 6–8, or 9–12) | Up to 15 schools across an entire school district or multi-campus system |
| Authorized Learner & Staff Seats | Up to 500 combined student, teacher & staff seats at the licensed school | Up to 5,000 combined student, teacher, staff & family seats district-wide |
| Included Curriculum Tracks | All 9 Tracks × 60 Days (540 lessons, 2,700 check questions, 36 activity cards) | All 9 Tracks × 60 Days + District PD Pack + Parent/Senior Community Outreach Pass |
| school learning platform & Classroom Deployment | Browser-based zero-install access + Canvas / Schoology / Google Classroom links | District-wide SSO/token provisioning + Canvas course file + Principal Rollout Kit |
| Student Data Privacy | Zero Student PII collected (COPPA & FERPA School Official compliant) | Zero Student PII collected + countersigned District DPA available upon request |
| Renewal & Purchase Orders | 12-month term; PayPal, P-Card, or School PO (hello@everyageai.com) | 12-month term; PayPal, District PO, or ACH invoice (hello@everyageai.com) |
24/7 Self-Service Access Key Recovery & Support Desk
Lost your 60-Day Access Key or switched computers? Enter your registered email address or access key below to recover and activate your 60-Day session automatically via POST /api/support/recover—no waiting for a manual reply.
Instant Automated Access Recovery
Validates your email or key against our encrypted Cloudflare KV ledger and restores your 60-Day session token immediately:
Submit a Billing, PO, or Support Ticket
Need a School/District W-9, quote, or 7-day refund? Log a ticket directly into our support queue (POST /api/support/ticket) or email hello@everyageai.com: